Customer Services
Live Chat
Live chat support is an important utensil to stay connected with your customers and strengthen the bounding. IBA Call Center Services has developed a proper training system to educate chat support agents about how to engage visitors in conversation and imprint a good brand image in the mind of your customers.
After Hours Support
In a fast moving era, you can’t afford to restrict customers to call at specific times especially in case of emergency or time barred offer you have to take call to guide callers. To impress potential customers and elevate the reputation of your company you have to take their calls and provide appropriate information without any delay or time restriction.
Email Services Support
Present the brand image, express the company’s mission and upshot the values of doing business with single draft of your email. An email exhibits many things about your company and express your commitment to service customer in the pertinent manner.
Social Media Customer Services
The magical swing of social media is creating an opportunity for small businesses to become famous and enjoy numerous shares on Facebook and retweets on Twitter. The big dipper of multiple shares increase the spread of your post and elevate reach of your brand name to unimaginable number of social media users.