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About us
IBA Call Center is a leading company that provides excellent customer experience management, back office services, inside sales channel management, and digital services to improve contact center services. Improve general work method for customer service performance.
Features
CRM Integration
IBA Call Center CRM System offers customer service management with some techniques that aid in improving customer service, marketing, and sales performance.
Caller ID
use your company name as caller id
Auto Dialer
Call Center Auto Dialer automatically calls specific customer lists for sales or customer service purposes and then forwards the calls to staff as incoming calls.
Softphone
Softphone is the first app that lets you make online calls from your phone or computer for better communication from anywhere.
API Integration
IBA Call Center API Integration is the most recent technique for creating a professional communication interface between two or more applications and systems by sending and receiving data.
Webphone
Webphone offers an internet calling feature that can be accessed with a single click via the Internet.
VOIP
IBA Call Center provides high - quality VOIP to transmit the voice via Internet protocol with the same landline features , but with additional features for better voice and communication.
Why Choose IBA Call Center?
Over 500 000 end users
Every day, it makes over 8000 phone calls.
Global clients
We provide services in the United Arab of the Emirates, Qatar and United Kingdom.
0-24 Support Maintain
Contact with your clients even when you are not working.
Excellent customer service
Professional team
KEEP IN TOUTCH
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