IBA Call Center is the solution to your outsourcing needs

10% off for new customers

About us

IBA Call Center is a leading company that provides excellent customer experience management, back office services, inside sales channel management, and digital services to improve contact center services. Improve general work method for customer service performance.


CRM Integration

IBA Call Center CRM System offers customer service management with some techniques that aid in improving customer service, marketing, and sales performance.

Call Center ID

Caller ID

use your company name as caller id

Auto Dialer

Call Center Auto Dialer automatically calls specific customer lists for sales or customer service purposes and then forwards the calls to staff as incoming calls.


Softphone is the first app that lets you make online calls from your phone or computer for better communication from anywhere.

API Integration

IBA Call Center API Integration is the most recent technique for creating a professional communication interface between two or more applications and systems by sending and receiving data.


Webphone offers an internet calling feature that can be accessed with a single click via the Internet.


IBA Call Center provides high - quality VOIP to transmit the voice via Internet protocol with the same landline features , but with additional features for better voice and communication.

Why Choose IBA Call Center?


Over 500 000 end users

Every day, it makes over 8000 phone calls.

Global clients

We provide services in the United Arab of the Emirates, Qatar and United Kingdom.


0-24 Support Maintain

Contact with your clients even when you are not working.


Excellent customer service

Professional team


We are here for you

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